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ABAHIZI SACCONgoma
A woman privately checking her phone beside a bus shelter.
Digital safety

Your phone.
Your peace of mind.

Four practical habits and three questions to test your understanding.

01

Pause before acting

Treat pressure to act immediately, share a code or pay to receive a prize as a warning sign.

02

Verify through a trusted channel

Do not rely only on a number or link inside a suspicious message. Check against independently verified contact information.

03

Protect your device

Use a screen lock, keep the device updated and keep your sign-in secrets private.

04

Review before confirming

Review the recipient, amount and purpose. If confirmation is delayed, check the status before repeating a payment.

Further guidance: BNR · Financial education · BNR · Consumer protection booklet

A ONE-MINUTE CHECK

What would you do?

Choose one answer to each question. No personal information needed.

1. A caller claiming to be staff asks for your OTP. What do you do?
2. You receive an unexpected prize message.
3. A payment does not show a confirmation immediately.

Unsure about a message?

Keep your codes and money safe. Prepare a question using the SACCO’s verified email.

Prepare an enquiry

Let’s find what you need.